Hi there, dear stranger!

DomainLore is glad to hear from you. Your feedback, comments or bug reports are really welcome. Questions to the support are also asked here.

Before you start typing, please consider reading through Frequently Given Answers below. This service is currently being run, developed and supported as an individual effort and it is appreciated if you do not ask questions which have been already answered here on in the auction rules.

Frequently Given Answers

Q: I have not received an activation SMS message!
A: Looks like someone is running on an autopilot ;-). Registration procedure on this website
is not supposed to send you any SMS messages.

Q: Please refund the listing fee, my domain was sold!
A: As mentioned in the auction rules, the listing fee will be released back to your account once domain name
is successfully transferred to the buyer. The listing fee is retained in all other cases.

Q: I've placed a wrong bid! Please delete my bid.
A: Sorry, this should be quite obvious? You've placed a bid into the live auction and
your action has already changed the course of events in the Universe. There is no
way to retract it. You are now legally bound to purchase the domain name. If you didn't
intend to, please pay attention for the next time and keep your fingers crossed someone
overbids you in this auction.

Q: I have a really great portfolio of domain names I want to sell; can I e-mail the list
to you so you can see whether they qualify to be listed on DomainLore?
A: Have a look at current and past auctions to get the idea and please do not e-mail any
lists to us, submit all domains one-by-one (or in batches) using a standard procedure and see how they
get approved.

Q: I've started my auction and entered incorrect end date/reserve price/bin price ..etc.
Please could you update the auction with correct details?
A: Unfortunately, auction's properties can not be altered when the auction is already live.
If you need to change auction details for the auction which you haven't started yet, then you'll
need to dismiss the current submission and re-submit with the correct details (all performed from "My auctions" tab).

Nothing of the above? Start writing!..

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